Gallup Finds AI Workplaces Split on Whether Culture Improved

Employees at companies that have adopted artificial intelligence are divided over its effect on workplace culture, according to Gallup research from 2026 cited in a column published by Entrepreneur on October 14, 2026.

At workplaces that had implemented AI, 24% of employees said their culture had improved over the previous year, while 25% said it had gotten worse, Gallup found.

The column argued that the near-even split shows the technology itself does not determine the result, and that decisions by managers about how AI is used carry more weight. It laid out three tradeoffs leaders face: whether time saved on tasks is spent on analysis or on producing more output, whether employees stop consulting colleagues in other departments when AI can answer a question, and whether freed-up hours go toward harder problems and skill-building or simply more assigned work, raising burnout risk.

The piece cited Deloitte's term "cultural debt" for problems that accumulate when organizations focus on whether employees use AI correctly while overlooking how the tools change collaboration. It recommended that companies treat an AI rollout with the same planning given to a new hire or a new department.

Entrepreneur labels the piece as the opinion of a contributor.

This story was first reported by Entrepreneur.